Customer Portal

Customer Ordering Portal

A cloud-based customer portal that enables your customers to not only place orders but to track and manage their orders with a high degree of ease. Customers are provided with a single dashboard to track orders, manage deliveries, track history while also getting detailed KPI metrics for on-time shipment, product quality, cartridge return program, CSR contributions, and more...

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CSR report data

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Order history tracking

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Sales training material

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Custom features as per your needs

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Reports, Inventory & quality tracking

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Full access to product MSDS sheets

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Ability to place orders directly to TRO

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Order empty return boxes directly for customers

Portal Features

Login Page

Only public content is available. This could include CSR data as well as information about to the recycling program.

Customer Facing Access

Customers will see the items however they will not see inventory or pricing and will not be able to purchase these items from the site.

Toner Ordering

Orders to TRO can be placed directly from web store, EDI, or web services. Inventory availability show for all items.

Track Order History

Ability to view order history and request RMA.

MSDS

Clicking on the MSDS logo will display the material safety data sheet. This is also available to the customer.

Recycling Boxes

You can place orders for recycling boxes to be sent directly to the customer or the customer can request them from the customer portal.

Interactive KPI Metrics

You can track KPI metrics for On time shipments, Quality, Cartridge Return program And more.

CSR

Real time CSR data reporting.

End User Access

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Access to MSDS

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CSR Report Data

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QR Code to invite users

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Custom features as per your needs

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Ability to order empty cartridge return box

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Complete access to product specifications

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